Privacy Policy

Privacy Policy for QYK Care

Effective Date: May 22, 2025
Company: Piranu Synergy India Private Limited
Brand: QYK Care
Contact Email: care@qykcare.com

This website is operated by Piranu Synergy India Private Limited, under its brand name QYK Care, headquartered in Jaipur, Rajasthan, India. We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy governs our practices with respect to users of the site (“Visitors”) who visit without transacting business and users (“Customers”) who register to use services and make purchases from QYK Care.

1. Personally Identifiable Information (PII)

We collect basic user profile information from all Visitors. For Customers, we collect additional information including name, email address, phone number, device and invoice details, and session details related to VAS services.

2. Use of Collected Information

We use your data to deliver protection plans, facilitate claims, share vouchers for value-added services (VAS), and provide customer support. Data may also be used to improve our services, analyze usage trends, and fulfill legal obligations.

3. Third Parties and Information Sharing

We do not sell or rent user information. However, we may share data with trusted third-party partners such as payment processors, insurance service providers, CRM software providers, VAS partners, and logistics vendors, strictly for service delivery and support.

4. Cookies

Cookies help us provide a better user experience. You may refuse cookies by adjusting browser settings, although this may affect site functionality. We also use third-party cookies from service providers for analytics and performance tracking.

5. Data Security and Retention

Your personal data is securely stored and accessible only to authorized personnel. We retain data only for as long as necessary to fulfill service obligations and legal requirements.

6. Your Rights

You have the following rights under applicable law:
– Right to access, update, or delete your data
– Right to restrict or object to data processing
– Right to data portability
– Right to file a complaint
– Right to withdraw consent at any time

7. Children’s Privacy

Our services are not directed to children under 18. If you believe your child has provided us with personal data, please contact us for removal.

8. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts of Jaipur, Rajasthan.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

10. Contact Us

For questions, please contact us at care@qykcare.com