Coverage
by Device
Protection That Adapts to Every Device
Device-specific coverage. Clearly defined. Transparently delivered.
Coverage under QYK Care varies by device category, usage pattern, and risk exposure. Select your device below to view covered events, exclusions, and service benefits applicable to that device.
How Coverage Is Structured
Understanding Your Protection
This page is organised in two clear sections to make coverage easy to understand and navigate.
First, you’ll see the common coverage rules and exclusions for each plan type:
- Accidental Damage & Liquid Damage (ADLD)
- Extended Warranty (EW)
These sections explain what each plan generally covers and does not cover across all eligible devices.
Next, you’ll find device-specific coverage details, listed by asset category. These sections highlight additional inclusions, exclusions, or clarifications that apply only to that particular device.
How to Use This Page
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Devices covered under ADLD are listed first, followed by devices covered under Extended Warranty
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Click on any device to jump directly to its coverage section
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Device sections display only asset-specific differences, while common rules apply as defined above
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A comprehensive component-level coverage table is available at the end of this page for detailed reference
Important Note:
Coverage varies by device category and selected plan. Where applicable, device-specific inclusions or exclusions take precedence over the general plan coverage. Please refer to the comprehensive coverage table and policy terms for complete details.
Global Coverage & Exclusions
What ADLD Covers
Accidental Damage & Liquid Damage (ADLD) provides protection against sudden, unintended physical damage to eligible devices caused by accidental external events, subject to policy terms and conditions.
Generally covered under ADLD:
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Accidental physical damage due to drop, fall, or impact
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Screen or display damage caused by accidental impact
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Liquid damage due to accidental spillage or liquid ingress
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Damage caused by unintentional external force affecting device functionality
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Partial or total damage where repair is uneconomical, subject to applicable depreciation, excess, and sum insured
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Coverage is limited to up to 2 admissible claims during the policy period
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Total claim payouts across all claims are capped up to the Sum Insured
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Once the Sum Insured is exhausted or the maximum number of claims is reached, coverage ceases
Coverage applies only when damage is accidental, unforeseen, and unintended, and repairs are carried out through authorised service centres.
What ADLD Does Not Cover
Unless specifically mentioned under a device category or plan variant, ADLD does not cover:
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Theft, loss, or mysterious disappearance
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Intentional, deliberate, or wilful damage
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Cosmetic damage not affecting functionality (scratches, dents, paint peel)
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Damage due to negligence, misuse, abuse, or reckless handling
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Normal wear and tear or gradual deterioration
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Manufacturing defects or internal mechanical / electrical breakdowns
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Damage caused by improper installation or incorrect usage
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Accessories and external attachments (chargers, cables, earphones, mounts, stands)
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Consumables or user-replaceable items
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Software issues, operating system failure, or data loss
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Damage caused by unauthorised repairs or non-approved spare parts
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Fire, flood, earthquake, lightning, or other natural calamities
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War, terrorism, riots, or civil commotion
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Commercial or non-personal usage (unless specifically agreed)
- Pre-existing Damage – Any issue present before plan activation.
Certain devices may have additional exclusions or limitations under ADLD. Asset-specific inclusions and exclusions are detailed in the respective device sections below.
Important Clarification
ADLD covers accidental physical and liquid damage only. Mechanical or electrical breakdowns arising without an external accidental cause are covered under Extended Warranty, where applicable.
What EW Covers
Extended Warranty provides protection against post-manufacturer warranty mechanical and electrical breakdowns of eligible devices, subject to policy terms and conditions.
Generally covered under EW:
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Internal mechanical and electrical component failure
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Breakdown due to manufacturing defects
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Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
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Repair or replacement of defective internal parts
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Coverage limited to the available sum insured per device
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Unlimited admissible claims are allowed during the policy period
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Total claim payouts across all claims are capped up to the Sum Insured
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Coverage continues until the Sum Insured is exhausted or the policy expires, whichever is earlier
All repairs are carried out through authorised service centres only.
What EW Does Not Cover
Unless specifically mentioned under a device category or extension, Extended Warranty does not cover:
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Accidental or physical damage of any kind
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Liquid or moisture damage
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Cosmetic damage not affecting functionality
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Normal wear and tear or ageing of parts
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Consumables and user-replaceable items
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Accessories, external attachments, or removable parts
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Damage due to improper usage or negligence
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Voltage fluctuation, power surge, or short circuit
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Pest, insect, rodent, or foreign object damage
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Fire, flood, earthquake, lightning, or other natural calamities
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Software, firmware, or data-related issues
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Repairs carried out by unauthorised service centres
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Commercial or non-residential usage (unless specifically agreed)
Asset-specific inclusions or exclusions, if any, are mentioned within the respective device sections below.
Important Clarification
Extended Warranty covers only mechanical and electrical breakdowns occurring after the manufacturer’s warranty period. Accidental and liquid damage are not included unless specifically opted under a separate plan.
Asset Specific
Tap on a device category below to view its coverage details.
Mobile Phone & Tablet
ADLD Coverage terms for mobile phones and tablets are identical under QYK Care.
In addition to the common ADLD coverage rules, the following apply specifically to mobile phones & tablets:
What’s Covered
Accidental screen or display damage due to drop or impact
Accidental liquid damage caused by spillage or liquid ingress
Accidental physical damage affecting internal components due to external impact
Bending damage, where caused by a sudden and accidental event
Damage resulting from unintentional external force causing functional failure
Total loss scenarios where the device is beyond economical repair, subject to applicable depreciation and excess
What’s Not Covered
The following exclusions apply specifically to mobile phones & tablets under ADLD:
Deliberate or intentional bending, twisting, or application of force
Cosmetic damage where the device remains fully functional
Damage to accessories such as chargers, cables, earphones, cases, or screen protectors
Damage caused during unauthorised repair, tampering, or modification
Battery damage unless directly caused by an admissible accidental event
Damage where the device is completely shattered or unidentifiable
EW Coverage terms for mobile phones and tablets are identical under QYK Care.
In addition to the common Extended Warranty coverage rules, the following apply specifically to mobile phones & tablets:
What’s Covered
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Failure of speaker, microphone, vibration motor, internal sensors, and camera module
Charging port failure due to normal usage
Touch or display malfunction not arising from accidental or physical damage
What’s Not Covered
The following exclusions apply specifically to mobile phones & tablets under Extended Warranty:
Accidental or physical damage of any kind
Liquid or moisture damage
Cosmetic damage
Battery and consumables (unless explicitly covered)
Software, OS, or data-related issues
Jailbreaking, rooting, or unauthorised software modifications
Repairs by unauthorised service centres
Laptop
What’s Covered
In addition to the common ADLD coverage rules, the following apply specifically to laptops:
Accidental screen or display damage due to drop, fall, or impact
Accidental liquid damage caused by spillage or liquid ingress
Accidental physical damage affecting internal components due to external impact
Damage caused by unintentional pressure or force resulting in functional failure
Damage to keyboard, touchpad, or internal connectors caused by an admissible accidental event
Total loss scenarios where the laptop is beyond economical repair, subject to applicable depreciation and excess
What’s Not Covered
The following exclusions apply specifically to laptops under ADLD:
Deliberate or intentional damage, including forced bending, twisting, or application of excessive pressure
Cosmetic damage where the laptop remains fully functional
Damage to external accessories such as charger, power cable, external mouse, keyboard, docking stations, or adapters
Damage caused during unauthorised repair, tampering, or modification
Battery damage unless directly caused by an admissible accidental event
Damage resulting from overheating due to blocked ventilation or improper usage
Damage where the device is completely shattered, obliterated, or damaged beyond recognition, making verification impossible
Any scenario where the extent of damage prevents identification, inspection, or validation of the insured laptop
Important Note:
Laptop ADLD coverage applies only to accidental, unintended, and verifiable damage events. All general ADLD terms, conditions, and exclusions apply as outlined in the plan coverage section.
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to laptops:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Motherboard, chipset, and internal controller failure
Display malfunction not arising from accidental or physical damage
Keyboard, touchpad, and internal connector failure due to internal defect
Power adapter port and internal power circuit failure due to normal usage
Internal storage device failure (HDD / SSD) caused by internal malfunction
Failure arising from manufacturing defects affecting normal operation
What’s Not Covered
The following exclusions apply specifically to laptops under Extended Warranty:
Accidental or physical damage of any kind (drop, impact, bending, pressure)
Liquid or moisture damage
Cosmetic damage such as scratches, dents, or casing damage
Battery and other consumables, unless explicitly covered under the selected plan
Damage caused by overheating due to blocked ventilation or improper usage
Damage caused by voltage fluctuation, power surge, or short circuit
Software, operating system, firmware, driver, or data-related issues
Repairs performed by unauthorised service centres or use of non-approved spare parts
External accessories such as chargers, external keyboards, mice, docking stations, or adapters
Important Note:
Laptop Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental and liquid damage are covered separately under ADLD, where applicable. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Digital Camera
What’s Covered
In addition to the common ADLD coverage rules, the following apply specifically to digital cameras:
Accidental physical damage due to drop, fall, or impact
Damage caused by unintentional external force affecting camera functionality
Damage to internal components resulting from an admissible accidental event
Damage rendering the camera beyond economical repair, subject to applicable depreciation and excess
What’s Not Covered
The following exclusions apply specifically to digital cameras under ADLD:
Liquid or moisture damage of any kind is not covered
Damage caused by sand, dust, humidity, condensation, or environmental exposure
Damage to detachable or removable components such as lenses, lens caps, filters, memory cards, batteries, or straps
Cosmetic damage not affecting camera functionality
Damage caused during unauthorised repair, tampering, or modification
Damage where the camera is completely shattered, obliterated, or damaged beyond recognition, making verification impossible
Any scenario where the extent of damage prevents identification, inspection, or validation of the insured camera
Important Note:
Digital camera Accidental Damage coverage is limited to accidental physical damage only. Liquid damage and moisture-related damage are excluded. All general Accidental Damage terms, conditions, and exclusions apply as outlined in the plan coverage section.
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to digital cameras:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Image sensor failure due to internal defect
Main PCB / control board malfunction
Shutter mechanism failure due to internal malfunction
Autofocus motor or internal drive failure
Flash circuit failure (built-in flash only)
Viewfinder or internal display malfunction not arising from accidental or physical damage
What’s Not Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to digital cameras:
Accidental or physical damage of any kind (drop, impact, pressure)
Liquid, moisture, humidity, or condensation damage
Cosmetic damage such as scratches, dents, casing, or lens housing damage
Detachable or removable components including lenses, lens caps, filters, memory cards, batteries, straps, tripods, or mounts
Damage caused by sand, dust, insects, or foreign particles
Damage caused by voltage fluctuation, power surge, or short circuit
Software, firmware, image data, or storage-related issues
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial, professional, or rental usage (unless specifically agreed)
Important Note:
Digital camera Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental and liquid damage are not included under Extended Warranty. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Television
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to televisions:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Power supply unit (SMPS) failure
Main board, T-Con board, and internal signal processing board malfunction
Display panel malfunction due to internal defect (excluding external impact or pressure damage)
Audio output failure including internal speakers and sound circuitry
HDMI and other input/output port failure due to internal malfunction
Sensor or control circuit failure affecting television operation
What’s Not Covered
The following exclusions apply specifically to televisions under Extended Warranty:
Accidental or physical damage of any kind (impact, drop, pressure, or mishandling)
Liquid or moisture damage
Cosmetic damage such as scratches, dents, cracks, or cabinet damage
Damage to external accessories including remote controls, cables, wall mounts, stands, or set-top boxes
External screen or panel breakage caused by impact or pressure
Damage caused by voltage fluctuation, power surge, or short circuit
Software, firmware, or operating system related issues
Satellite dish, antenna, signal alignment, or reception-related issues
Repairs performed by unauthorised service centres or use of non-approved spare parts
Important Note:
Television Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental and liquid damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Refrigerator
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to refrigerators:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Compressor failure due to internal mechanical or electrical defect
Cooling system failure caused by internal malfunction
PCB / control board failure
Thermostat, temperature control unit, and sensor failure
Defrost system and internal fan motor failure
Control circuit malfunction
What’s Not Covered
The following exclusions apply specifically to refrigerators under Extended Warranty:
Accidental or physical damage of any kind
Liquid or moisture damage caused by external sources or flooding
Cosmetic damage such as scratches, dents, rust, or cabinet damage
Gas refilling or refrigerant top-up, unless required as part of an approved breakdown repair
Plastic, rubber, or consumable parts
Accessories such as trays, shelves, drawers, door bins, handles, knobs, or gaskets
Damage caused by improper installation, incorrect usage, or inadequate ventilation
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Pest, insect, rodent, or foreign object damage
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Refrigerator Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental damage and liquid damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Washing Machine
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to washing machines:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Motor failure due to internal defect
Control panel, PCB, and electronic module malfunction
Drum, bearing, or pulley failure due to internal mechanical defect
Water inlet valve and internal drainage mechanism failure
Timer, selector switch, or internal sensor failure affecting operation
What’s Not Covered
The following exclusions apply specifically to washing machines under Extended Warranty:
Accidental or physical damage of any kind
Liquid or water damage caused by external sources, leakage, or flooding
Cosmetic damage such as scratches, dents, rust, or cabinet damage
Rubber, plastic, or consumable parts including belts, hoses, door gaskets, filters, and lint traps
Damage caused by improper installation, incorrect plumbing, or misuse
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Washing Machine Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental and water damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Air Conditioner
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to air conditioners:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Compressor failure due to internal mechanical or electrical defect
Indoor and outdoor PCB / control board malfunction
Fan motor failure (indoor or outdoor unit)
Sensor and thermostat failure affecting cooling performance
Capacitor and relay failure due to internal defect
Control circuit failure
What’s Not Covered
The following exclusions apply specifically to air conditioners under Extended Warranty:
Accidental or physical damage of any kind
Liquid or moisture damage caused by external sources, leakage, or flooding
Cosmetic damage such as scratches, dents, corrosion, or cabinet damage
Gas refilling or refrigerant top-up, unless required as part of an approved breakdown repair
Damage caused by improper installation, incorrect piping, or inadequate insulation
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Pest, insect, rodent, or foreign object damage
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Air Conditioner Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental damage, liquid damage, and gas refilling are not included unless specifically mentioned. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Microwave Ovens / OTG
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to microwave ovens and OTGs:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Magnetron failure due to internal defect
Control panel, PCB, and electronic module malfunction
Turntable motor and internal drive mechanism failure
Heating element failure (OTG models)
Timer, selector switch, and internal sensor failure affecting operation
Power circuit malfunction
What’s Not Covered
The following exclusions apply specifically to microwave ovens and OTGs under Extended Warranty:
Accidental or physical damage of any kind
Liquid or moisture damage
Cosmetic damage such as scratches, dents, rust, or cabinet damage
Consumable parts including glass trays, rollers, bulbs, fuses, racks, and trays
Damage caused by improper installation or incorrect usage
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Pest, insect, rodent, or foreign object damage
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Microwave Oven / OTG Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental and liquid damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Water Purifier
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to water purifiers:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Control panel, PCB, and electronic module malfunction
Pump or motor failure due to internal defect
Solenoid valve failure affecting water flow
Sensor failure impacting purification process
Electrical circuit malfunction
What’s Not Covered
The following exclusions apply specifically to water purifiers under Extended Warranty:
Accidental or physical damage of any kind
Liquid or water damage caused by external sources, leakage, or flooding
Cosmetic damage such as scratches, dents, cracks, or casing damage
Consumables including filters, membranes (RO/UF), candles, cartridges, and UV lamps
Damage caused by poor water quality, excessive TDS, or sediment levels beyond manufacturer limits
Damage caused by improper installation, incorrect plumbing, or inadequate water pressure
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Water Purifier Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Consumable parts, water quality–related issues, and accidental damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Dishwasher
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to dishwashers:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Motor and pump failure due to internal defect
Control panel, PCB, and electronic module malfunction
Heating element failure affecting water temperature
Spray arm drive and internal wash mechanism failure
Sensor and valve failure affecting washing performance
Electrical circuit malfunction
What’s Not Covered
The following exclusions apply specifically to dishwashers under Extended Warranty:
Accidental or physical damage of any kind
Liquid or water damage caused by external sources, leakage, or flooding
Cosmetic damage such as scratches, dents, rust, or cabinet damage
Consumable and maintenance items including filters, spray arms, racks, baskets, seals, hoses, and detergent dispensers
Damage caused by improper installation, incorrect plumbing, or inadequate water pressure
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Damage due to hard water scaling or poor water quality
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Dishwasher Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Consumable parts, water quality–related issues, and accidental damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Chimney
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to kitchen chimneys:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Motor failure due to internal mechanical or electrical defect
Control panel, PCB, and electronic module malfunction
Suction fan or blower failure
Switches, sensors, and internal control circuit failure
Power circuit malfunction
What’s Not Covered
The following exclusions apply specifically to chimneys under Extended Warranty:
Accidental or physical damage of any kind
Liquid or moisture damage
Cosmetic damage such as scratches, dents, rust, or glass panel damage
Consumable and maintenance items including filters, baffle filters, charcoal filters, oil collectors, bulbs, and ducting
Damage caused by grease accumulation due to lack of regular cleaning
Damage caused by improper installation or incorrect ducting
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Chimney Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental damage, liquid damage, and consumable parts are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Coffee Maker
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to coffee makers (drip, espresso, capsule, or automatic machines):
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Heating element failure affecting water heating or brewing temperature
Pump or motor failure due to internal defect
Control panel, PCB, and electronic module malfunction
Internal sensors and thermostats failure affecting brewing operation
Power circuit and internal electronic control circuit malfunction
What’s Not Covered
The following exclusions apply specifically to coffee makers under Extended Warranty:
Accidental or physical damage of any kind
Liquid or water damage caused by external spillage, leakage, or flooding
Cosmetic damage such as scratches, dents, cracks, or casing damage
Wiring, wiring harness, power cords, plugs, and external electrical connections
Consumable and maintenance items including filters, gaskets, seals, tubes, capsules/pods, and descaling materials
Damage caused by scale build up, hard water, or lack of regular descaling and cleaning
Damage caused by improper installation or incorrect usage
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial, café, or non-residential usage (unless specifically agreed)
Important Note:
Coffee Maker Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Wiring, consumables, scale-related issues, and accidental damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Chopper and Blender
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to choppers and blenders:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Motor failure due to internal electrical or mechanical defect
Control switch, speed regulator, or internal electronic control module malfunction
Power circuit and internal electronic control circuit malfunction
Internal drive mechanism failure affecting operation
What’s Not Covered
The following exclusions apply specifically to choppers and blenders under Extended Warranty:
Accidental or physical damage of any kind
Liquid or moisture damage caused by external spillage or cleaning
Cosmetic damage such as scratches, dents, cracks, or casing damage
Wiring, wiring harness, power cords, plugs, and external electrical connections
Consumable and wear parts including blades, jars, lids, seals, couplers, gaskets, and containers
Damage caused by overloading, misuse, or operation beyond rated capacity
Damage caused by improper cleaning or water ingress into motor housing
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear or gradual deterioration
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Chopper and Blender Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Wiring, consumables, and accidental or liquid damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Water Heater
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to water heaters (geyser / storage / instant):
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Heating element failure due to internal defect
Thermostat and temperature control unit failure
Control panel, PCB, and electronic module malfunction
Power circuit failure
Sensor failure affecting heating or safety cut-off functions
What’s Not Covered
The following exclusions apply specifically to water heaters under Extended Warranty:
Accidental or physical damage of any kind
Liquid or water damage caused by external leakage, flooding, or plumbing failure
Cosmetic damage such as scratches, dents, rust, or casing damage
Consumable and wear parts including anode rods, gaskets, seals, inlet/outlet pipes, valves, and hoses
Damage caused by improper installation, incorrect plumbing, or inadequate water pressure
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear, corrosion, or scale formation due to hard water
Tank corrosion, scaling, or leakage caused by water quality issues
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Water Heater Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Tank corrosion, scaling, consumables, and accidental damage are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Ceiling Fan
What’s Covered
In addition to the common Extended Warranty coverage rules, the following apply specifically to ceiling fans:
Internal mechanical and electrical component failure occurring after the manufacturer’s warranty period
Internal component failure not caused by accidental damage, misuse, or unauthorised repairs
Motor failure due to internal electrical or mechanical defect
Capacitor failure affecting speed or operation
- Remote receiver or integrated control unit failure (where supplied as part of the original fan)
What’s Not Covered
The following exclusions apply specifically to ceiling fans under Extended Warranty:
Accidental or physical damage of any kind (impact, bending, or mishandling)
Cosmetic damage such as scratches, dents, paint peel, or blade discoloration
Consumable and wear parts including bearings, down-rods, canopies, rubber bushes, screws, and fasteners
Damage caused by improper installation, incorrect mounting, or imbalance
Damage caused by voltage fluctuation, power surge, or short circuit
Normal wear and tear, noise due to ageing, or gradual performance degradation
Damage due to dust accumulation, moisture, or corrosion
Repairs performed by unauthorised service centres or use of non-approved spare parts
Commercial or non-residential usage (unless specifically agreed)
Important Note:
Ceiling Fan Extended Warranty covers post-warranty mechanical and electrical breakdowns only. Accidental damage, cosmetic issues, and installation-related problems are not included. All general Extended Warranty terms, conditions, and exclusions apply as outlined in the plan coverage section.
Extended Warranty – Detailed Coverage Matrix
Component-Level Reference by Device
The table below provides a device-wise summary of major covered and non-covered parts and events under the Extended Warranty plan. This section is intended as a detailed reference to help you understand how coverage applies across different devices.
| Particular | Covered Parts/Services | Not Covered Parts/Services |
| Television | Display Panel, Sensor Assembly, Inverter Board/Soft Touch Board, TCON/Logic Board, Speaker, Camera, Back Light, LVDS cables, Fingerprint Card (FPS), Wi-Fi/Bluetooth Module, Motherboard, Main PCB, SMPS | Black Patches, LCD Leakage, Power Adapters, Physical housing/frame, stands, screws, Software Issues, Operating System Issues, Remote , all other plastic and rubber parts, Moon Patch or Black Circle, physical damage, burnt, burnt due to voltage fluctuations or high voltage, Ports |
| Refrigerator | Motor, Compressor, Main PCB, Control PCB, Display, Thermostat, Temperature Sensor, Defrost Heater, Fan Motor (Evaporator, Condenser), Overload Protector, Evaporator, Condenser Coils, Refrigerant (Gas Charging) | Gaskets, Bulbs, Shelves, Drawers/Crispers, Filters, Ice Trays, Door handles, Physical housing/frame, linings, refrigerator vents, dry or wet service, Wiring harness |
| Washing Machine | Motor, Pump (Drain, Circulation), Control PCB, Display, Timer Board, Water Inlet Valve, Door Lock, Transmission/Gearbox, Sensors | Tub, Hoses (Inlet, Outlet), Belts, Agitators, physical housing/frame, knobs, buttons, lid, and covers, Agitator, Impeller, Wiring harness, WM spin tub |
| Air Conditioner | Compressor, Fan Motor (Indoor, Outdoor), Blower Motor, Control PCB, Thermostat, Temperature Sensor, Evaporator Coil, Condenser Coil, Swing Motor, Display, Evaporator, Condenser Coils, Refrigerant (Gas Charging) | Filters, Regular Remote, physical housing/frame, louvers, ducts, and plastic/rubber parts, extension tubes, dry or wet service |
| Chimney | Motor, Control PCB, Blower, Sensors | Filters, Ducting, Physical housing, Lights |
| Microwave Oven/OTG | Magnetron, Transformer, Capacitor, Control PCB, Display, Motor, Heater Coil | Switches, Fuses, Knobs, Handles, Door latch, Turn table, Bulb, physical housing, Waveguide, |
| Laptops | Motherboard, Processor, Display Screen, Keyboard, Touchpad, Wi-Fi/Bluetooth Module, Hard Disk Drive (HDD)/SSD, RAM, Graphics Card, Internal Camera, Speakers, Charging Port PCB | Battery, Casing, Hinges, Ports, Software, charger or adaptors, charging port, any part broken or physically damaged, Adapter, Charger |
| Mobile | Motherboard, Display Screen, Touch Screen, Camera, Speaker, Microphone, Wi-Fi/Bluetooth Module, Charging Port, Internal Antenna, Vibrator, Sensors, Charging Port PCB | Battery, Physical Casing, Software, charger or adaptors, charging port, any part broken or physically damaged, |
| Tablets | Motherboard, Display Screen, Touch Screen, Wi-Fi/Bluetooth Module, Camera, Speakers, Battery (unless specific warranty), Charging Port PCB | Physical casing, Software, charger or adaptors, charging port |
| Digital Camera | Image Sensor, Motherboard, Processor, Display Screen, Lens Motor, Zoom Mechanism, Control PCB | Physical body, Lens, Battery, Memory card slot, Buttons, Dials |
| Water Purifier | Pump, Motor, Solenoid Valve, Flow Restrictor, Control PCB, Sensors | Filters, Hoses, physical housing, UV Lamp |
| Coffee Maker | Heating Element, Pump, Control PCB | Carafe, Filter basket, Physical housing |
| Chopper & Blenders | Motor, Control PCB | Jars, Blades, Physical housing, Chopper & Blenders blades |
| Dishwasher | Motor, Pump, Control PCB, Heating Element, Dispenser, Timer Board | Racks, Spray arms, Filters, Door Gasket, Hoses, physical housing, Wiring harness |
| Water Heater | Heating Element, Thermostat, Control PCB | Tank, Pipes, physical housing |
| Ceiling Fan | Motor, Capacitor, Sensor Unit (inside fan) | Blades, Downrod, Canopy, physical housing, Regulator |
Important Note:
This table highlights major components and common coverage scenarios for each device. It does not list every individual part or every possible situation. Final coverage, claim eligibility, and settlement are governed by the terms, conditions, exclusions, and definitions as stated in the applicable policy wordings.
Need to Know
Only new devices with valid, comprehensive OEM warranty are eligible
Plans are non-transferable once activated
Device invoice value must be ₹7,000 or higher
- The plan becomes non-cancellable and non-refundable after activation.